The best part about the SYP Direct philosophy, it is so easy; “One House, One Floor”. We have grown our business organically with referrals and repeat business. Old school customer service, personal and without any sales pressure. In fact, most of the time we are validating what you already knew but because of all the nonsense you hear when shopping for a floor you begin to think; “is laminate just as good as real wood”?
The SYP Direct Philosophy- “No repeat business unless you move or add on”.
Why do we sell a product that has zero support in the industry? Furthermore, unfinished wood floors have small margins; in addition it is very long and heavy requiring far more work that something you stick down by peeling of the back. Because the SYP Direct Philosophy is about creating value for the homeowner, and frankly, we do not want to lie to every single customer that called us. If we sold laminate, LVT or 2mm engineered flooring, every caller would hear the same garbage you hear in box stores.
Southern Yellow Pine Direct – “No small print, hidden fees or unhappy customers”.
Our success and growth has been organic, not repeat business and certainly not advertising. Imagine, your being told to buy that creates a future liability rather than investing in your home. It is disgusting and it all started with laminate, read my rants for more on this transfer of wealth, from you to shareholders and executives option packages. A+ BBB Rating.
And ask were they “engineered” you floor, somethings are better as imports but not your floors.
Great example of marketing that is 100% deceptive
For example, the ‘grades’ you see on prefinished floors either made up or wildly inaccurate. All heart pine is select because the term is actually ‘hand selected’. So the word does nothing for you except raise the price. If box store pine is select, why are their floors so short? Are they just cutting out the ‘very best’ 20 inches? Of course, I am being sarcastic; let’s move on because I can go on all day about the floor covering industry.
Milled to order and Direct to you
My wife and partner in Tiger Flooring, designed the SYP Direct shipping procedures and requirements that reduced carrier error and eliminated excuses, all preventing those extra fees so common in LTL trucking. Having our customers take possession from the shipper means we can get on the fun stuff- finishing then installing the last floor you will ever buy for this house.
