[vc_row][vc_column width=”1/2″][vc_column_text]Shipping pine nationwide seems simple enough but shipping pine flooring a different story. Southern Yellow Pine Direct has been shipping pine nationwide since 2012, floors not dimensional lumber. It sounds much simpler to those of you who have not seen real wood pallets. They are long, wide and heavy. Far from the cute boxes in box stores, shipping real wood is unique. Managing our shipping keeps prices down and customers happy. How much is shipping.
Shipping to Wyoming- July 1st 2020- note about customer reaction. Martin received our 7″ Rustic Heart Pine and sent us an email praising the floors and then said, “like you say down there, it sure is purdy”. [/vc_column_text][vc_column_text]
Shipping nationwide without damages
Flooring that arrives beaten up and broken is unacceptable, but it happens when shippers are less than careful. However, our system ensures that our clients have more than enough boards to complete their project. When the customers satisfaction is job one, it is easy, just send more than they buy! Beware any company with “shipping pine nationwide” claims, ask plenty of questions. How do they protect the tongue and groove? What about damages during forklift transfers or overage, 10%? Ask questions, we can help.[/vc_column_text][vc_column_text]Buying is not shipping, anyone can buy or sell but can you put your hands on it? Customer service during shipping is a bi-product of our internal controls we employ during the process. If you want to see an example of just one email, personalized for the project, we send during the shipping process. Customer service second to none. [/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]
LTL Multiple Carriers
LTL SHIPPING, we use LTL (less-than-truckload) shipping to deliver our products. This is a type of freight shipping for deliveries that do not fill an entire tractor trailer. Instead, your purchase and other customers’ purchases mix into one load onto the same truck. This makes LTL a cost-effective shipping method. It is also ideal for deliveries to residential or limited access areas.
Price and quality mean nothing without delivery
Like the Seinfeld episode with the car reservation, “anyone can take the reservation, it is holding the reservation that matters”. We incorporate that ideal into our business model, anyone can sell the floor it is the delivery that really matters. You order is not complete until you sign off, which is not the norm in this business, online or otherwise. At Southern Yellow Pine Direct, our goal is to make buying beautiful pine flooring online easy and affordable. Our customers our customers understand every step of the buying process, with the full understanding that taking the order is simply the first step.[/vc_column_text][vc_message]
“Shipping went from becoming automatic with a less than 1% “problem” rate, now we are spending 4 x the amount of man hours on logistics” (2022 J Howard, Partner)
[/vc_message][/vc_column][/vc_row][vc_row][vc_column][vc_media_grid element_width=”3″ gap=”30″ grid_id=”vc_gid:1684870796155-ca8918ae-d034-7″ include=”7050,6279,7509,7607″]
[/vc_column][/vc_row][vc_section][/vc_section]